Privacy Policy

Nexwift

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1. Introduction

At Nexwift, protecting your data is a top priority. This Privacy Policy outlines how we collect, use, store, and protect your information following the Personal Data Protection Law (PDPL) in the Kingdom of Saudi Arabia.

2. Scope & Data Controller

This policy applies to all personal data collected and processed by Nexwift. We act as the data controller responsible for the secure and lawful handling of your data, whether collected through our website, services, communication channels, or business operations.

3. What Data We Collect

We only collect the data necessary to deliver our services effectively. This may include:

    – Full name and contact information

    – Job title and company information

    – Identification data (such as national ID, if applicable)

    – Website usage data and interaction history

    – Service request details and support interactions

We do not collect or process sensitive personal data unless legally required or explicitly consented to.

4. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

      1. Consent (where required)
      2. Fulfillment of contracts or service agreements
      3. Legitimate business interests
      4. Compliance with legal or regulatory obligations
      5. Public interest, where applicable

5. Purpose of Data Collection

We collect and process personal data for the following purposes:

    – To provide and manage our AI solutions and related services

    – To respond to inquiries, provide support, and manage user accounts

    – To optimize and train our AI systems using approved data inputs

    – To improve our website and enhance user experience

    – To comply with legal obligations and protect our legal rights

6. Data Sharing and Third Parties

We do not sell your data. We may share information with:

    – Authorized service providers assisting in operations or analytics

    – Partners involved in delivering or supporting Nexwift’s services

    – Regulatory or government authorities, when legally required

All third-party partners are bound by confidentiality and data protection agreements in line with Saudi regulations.

7. Data Transfers Outside Saudi Arabia

If data is transferred outside the Kingdom, it is done with strict safeguards and only when necessary. We ensure equivalent levels of protection through approved contractual and technical measures.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal obligations. When no longer required, data is securely deleted or anonymized.

9. Your Rights

As a data subject under the Saudi PDPL, you have the right to:

    – Access your data

    – Request correction or deletion of inaccurate or outdated data

    – Object to certain types of processing

    – Withdraw consent at any time (if applicable)

    – Request data portability (when supported)

    – To exercise your rights, contact our Data Protection Officer via the details below.

10. Data Security

We implement strict technical and organizational measures to protect personal data from unauthorized access, misuse, loss, or disclosure. This includes encryption, access controls, monitoring, and regular internal reviews.

11. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze traffic, and support service performance. You can manage your cookie preferences through your browser settings at any time.

12. Data Breach Response

In the event of a personal data breach, we will notify the appropriate authority within the legally required timeframe and inform affected individuals when necessary, by PDPL obligations.

13. Data Protection Officer

Nexwift will designate a Data Protection Officer (DPO) responsible for overseeing data privacy compliance, handling requests, and serving as the point of contact for regulators and individuals.

14. Changes to This Policy

This policy may be updated periodically. Any significant changes will be communicated via our website or direct notice. Your continued use of our services after such updates constitutes acceptance of the revised policy.

15. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Data Protection Officer
Email: info@nexwift.com
Address: Riyadh, Kingdom of Saudi Arabia

Effective Date: January 1, 2025
Last Updated: January 1, 2025

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