Trust Center - Nexwift

All services, contracts, and policies published on this Trust Center are governed by the laws of the Kingdom of Saudi Arabia.

Legal & Terms

4 documents

The master agreement covering use of the Aram AI Agent Platform, licensing, warranties, and liability.

What personal data we collect, why we collect it, how we use it, and the rights available to data subjects.

Prohibited content and behaviors, and the boundaries of permitted use of the platform.

Cookies, local storage, and other tracking technologies used across Nexwift and Aram web properties.

3 documents

Our standard DPA template setting out controller/processor responsibilities and technical & organizational measures.

Who owns customer data on the platform, and how you can export or migrate it during and after the contract.

Disclosure obligations, retention, and consent handling for voice and video sessions processed by Aram agents.

2 documents

Uptime commitments, support response targets, incident severity definitions, and service credit remedies.

How we select, engage, and govern the third-party providers that support the platform, and how customers are notified of changes.

2 documents

Our security program at a glance: governance, access controls, encryption posture, monitoring, and incident response.

How to report a security issue responsibly, what falls in scope, and our commitments to reporters acting in good faith.

1 document

Where Aram uses AI, what it can and cannot reliably do, and the human-oversight and safety controls that apply.