What we hold to, in writing
Everything governing your use of the platform, from terms and data protection to security and AI governance, published here in full, not in summary.
Governing law
All services, contracts and policies published on this Trust Center are governed by the laws of the Kingdom of Saudi Arabia.
Legal & Terms
4 documentsTerms of Service
The master agreement covering use of the platform, licensing, warranties and liability.
Read document →Privacy Policy
What personal data we collect, why, how we use it, and the rights available to data subjects.
Read document →Acceptable Use Policy
Prohibited content and behaviour, and the boundaries of permitted use.
Read document →Cookie & Tracking Notice
Cookies, local storage and other tracking technologies used across our web properties.
Read document →Data Protection
3 documentsData Processing Agreement (Template)
Our standard DPA template, setting out controller and processor responsibilities and the measures behind them.
Read document →Data Ownership & Portability
Who owns customer data, and how you export or migrate it during and after the contract.
Read document →Voice & Video Recording Notice
Disclosure obligations, retention and consent handling for voice and video sessions.
Read document →Service
2 documentsSecurity
2 documentsSecurity Overview
The security programme at a glance: governance, access control, encryption posture, monitoring and incident response.
Read document →Vulnerability Disclosure Policy
How to report a security issue responsibly, what is in scope, and our commitments to good-faith reporters.
Read document →AI Governance
1 documentA question you cannot find answered here?
Write to our team and we will answer with what is actually in place.